My experience with Arik Air by Rosemary Duruson.


I am a jobless political science student from unimaid. When I graduated I went into business selling hairs and shoes and sometime in july 2011 I arrived Nigeria from UK,i collected my luggage and went to check in on arik airline in the local airport with my goods.

On getting there I had an excess luggage of 16kg and was asked to pay about N6,500 naira or more and I pleaded that I had just arrived Nigeria and dign’t have naira on me.
They said I should find them something so they help board the bag and after series of begging ,i gave them N1500 which was the only naira I had and went into the departure.
On the foot of the aircraft I identified my luggage and went into the aircraft. upon my arrival in jos it was a nightmare as my bag didn’t arrive. All I went to UK to buy was gone!

Arik air asked me to fill a PIR form which I have attached, I did and didn’t hear from them until after some weeks when they invited me to lagos .

I flew to lagos in excitement thinking my bag had been found but I was stupid! Arik air said they called me to tell me to be patient as my bag was soon going to be found.
On a faithful day I got a call from the investigation officer “Mr Austin Ani” to be exact and he said that he wanted to help me but that i wasnt smart .
he said that he would be in Abuja that weekend and that we should meet there and discuss. I knew where the talk was heading to I told him i couldnt make it and we should talk on the phone
He ended the call and pinged me saying he would not go futher with the case and arik will close it.
I taught it was a joke but the case closed till now.
A month after my return I was arrested and locked in cell “A division plateau state” becos I owe a lot of customers!
I had to sell my stuff and my honda 1998 to offset people I owed and to survive.

Till today arik has’nt called I am doing these because I want to be heard and I want it to get to the authorities. A lot of other people might have gone through the same and we have no platform to cry out on but thank God for what we have now.
Please help me put these out there.i have attached the form i was asked to fill to reclaim my luggage but till today,i have not heard from them or seen my luggage.
Rosemary Duruson.

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